customer care

quality service

 

" QUALITY SERVICE IS OUR MOTTO "

Customer focus is a quality that distinguishes ARR VEE Travels in this highly competitive business. This tradition of giving the customers the best service runs through the entire organization from top management to the drivers and others workers.The drivers plays a very important role in this business and the company ensures that the drivers are thoroughly trained to handle needs of customers. Tracking System has been introduced to regularly monitor the movement of vehicles to keep up the timing and safety of the vehicles. Customer's complaints are monitored at once and strict disciplinary action being taken on erring drivers and employees. This is unavoidable as the credibility of the company depends totally on the behavior of the employees. However, such disciplinaryaction has helped to improve the service.

ON BOARD

 

1. Comfortable Seats::

For increased comfort, we are introducing special push back cushion seats on all cars.

2. A/C Coaches:

You can enjoy the ride with our air-conditioned coach.

3.Friendly and pro-active drivers and staff:

We have dedicated customer experience and driver development teams to ensure excellent customer service.

 

TESTIMONIAL

  • “This was my second trip with ARR VEE Travels, and once again, it was pure pleasure. Every day of the journey reminded me of just why I signed up again: lovely
    accommodation, and most of all the thrill of knowing that every day would bring a new adventure. Thank you, ARR VEE, for once again proving that your travels are
    the very best in MAYILADUTHURAI.”
    - MUTHUKRISHNAN ( MYD)
  • "Hi ARR VEE TRAVELS, We had a fabulous holiday thank you for all your help. Your driver was so really good, polite and nothing was too much trouble. You should be proud to have him work for you. We should thank you again. we hope to return next year.."
    JOE (CHN)
  • "Dear ARR VEE, I was so pleased with the trip.Your driver were outstanding :knowledgeable, friendly, safety-conscious, and had great sense of humor. I will highly recommend your
    Travels to those who inquire as you exceeded all expectations."
    - SHAMEER AHMED (CDM)